Booking policies

Rates include:

Assistance at Quito Airport
Transportation Coca-Sani Lodge-Coca
Accommodation in private cabin with hot water or tent
All meals starting with lunch on the first day and finishing with
lunch on the last day
Snacks for all the excursions
Native and bilingual guide
Package of activities
Rubber boots
Rain coats
WIFI in the bar area

Rates do not include

Air ticket from/to Quito (US $210.00 round trip or, $110 one way
Price subject to change without previous notice)
Bus ticket from/to Quito. We don ́t book bus tickets. Bus tickets
have to be purchased 48 hours in advance directly by the guest.
Personal expenses, extras, tips
Any services not specified
Taxes (VAT)


Price :

Rates are set for the current period, and are exempt from the increases in the cost of fuel, increase in rates of basic services, new taxes enacted by the government, currency fluctuations or any other event that may affect the operation.

The rates of air tickets, taxes, schedules, places and times of departure or arrival are subject to change without previous notice.

Reservations :

The whole requests, booking, cancellations, changes of bookings and payment confirmations must be in writing and sent via email to be accepted by the Reservation Department of Sani Lodge.

A reservation will have the status of confirmation only after the customer has made the first deposit (30% of the total cost of the tour) and the sales representative has confirmed the reception of such deposit. In which case the customer will receive a written confirmation with detailed information of the received and outstanding amount, the same shall be processed 30 days prior the departure of the tour.

The reconfirmation of the booking is guaranteed by the “Confirmation Voucher of Services" which cannot be issued without full payment.

Reservation, payment, cancellations and gratuities Policies:

The client and Sani Lodge agree to accomplish all the following established policies.

Children Policy:

Children between 6 and 11 receive a 50 % discount in the same cabin / shared accommodation with adult. Children under 5 years are free when sharing with an adult.

Reservation and payment policies for Groups & Fits:

All reservations require a minimum deposit of 30% of the total amount; the same shall be made until 15 days after confirmation of booking.

Bookings made between 90 and 45 days before tour departure need a deposit maximum 10 days after confirmation of booking and full payment must be received 30 days prior to the tour departure.

For reservations between 30 and 1 day before the tour departure, 100% payment is required at the time of booking confirmation. All reservations must be paid in full 30 days prior to tour departure.

If the client does not meet the payment dates set for Reservations, Sani Lodge has the right to cancel the reservation and no liability for future claims from customers

Cancellation Policies & Fits and penalties Groups:

Cancellations made 6 months or more prior to tour departure are without cancellation charge.
Cancellations made 5 months before the departure date of the tour are charged 20% per person.
Cancellations made 4 months prior to tour departure are charged 40% of the booking value per person.
Cancellations made 3 or 2 months before the departure date are charged with 50% of the booking value per person.
Cancellations made 1 month before the tour departure are charged with 75% of the booking value.
Cancellations made less than 1 month before the tour have a penalty equal to 100% of the booking value.
Sani Lodge accepts departure changes or passenger name changes only if the air ticket has not been issued to the date of request

Important Note:

In high season and / or excursions considered by high occupancy Sani Lodge reserves the right to require full and immediate payment of reserves; including those reservations that have been confirmed by advances, according to the policies described earlier in this document